Last updated: September 30, 2026
This Privacy Policy explains how DHome & Co. (“DHome & Co.”, “we”, “us”) collects, uses and protects personal information when you visit d-homecompany.com, request a quote or contact us.
Information we collect
- Information you provide: when you request a quote or book a service (through our online request form, powered by Jobber), call, text or email us, we collect details such as your name, email address, phone number, service address, information about your home (for example, number of bedrooms and bathrooms, square footage, pets) and any notes you choose to share.
- Information collected automatically: like most websites, we collect technical data such as IP address, browser and device type, pages visited, and how you arrived at our site (for example, from a Google search or ad). This is collected through cookies and similar technologies.
How we use your information
- To respond to your request, prepare quotes, schedule and deliver our services.
- To communicate with you about appointments, invoices and customer support.
- To send marketing emails or text messages, only if you have opted in. You can opt out at any time (see below).
- To understand how our website is used and to measure and improve our advertising.
- To comply with legal obligations and protect our business.
Cookies, analytics and advertising
We use Google Analytics to understand website traffic and Google Ads conversion tracking to measure the results of our ads (for example, when someone who clicked an ad calls us or submits a request). These tools use cookies and may collect information about your visit. Our reviews section displays Google reviews through a third-party widget (Trustindex). You can control or delete cookies in your browser settings, and you can manage Google ad personalization at adssettings.google.com.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as Jobber (quotes, scheduling and invoicing), Google (analytics and advertising measurement), our website hosting provider, and payment processors, and only as needed to provide their services. We may also disclose information if required by law.
Text messages and emails
If you agree to receive text messages or marketing emails from us, message frequency may vary and message and data rates may apply. You can opt out of text messages at any time by replying STOP, and unsubscribe from emails using the link in any email. Mobile opt-in information is not shared with third parties for their own marketing purposes.
Data retention and security
We keep personal information only as long as needed for the purposes described above, including to maintain customer records and meet legal and tax requirements. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details below.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.
Contact us
DHome & Co. — Greater Boston and MetroWest, Massachusetts
Email: support@dhomecompany.com
Phone: (681) 491-4732